AUSTIN — Six weeks ago, Responzia Burks applied for unemployment for the first time in her life. Back in the spring when unemployment spiked, TWC extended it hours and added four new call centers. More 500,000 Texans have filed unemployment claims in the last two weeks as a result of COVID-19, and the surge in applications has led to long wait times, overwhelmed call … Condarco and others have told the CBS 11 I … Go to ui.texasworkforce.org or, if you do not have internet access, call 1-800-939-6631 during your assigned call time based on area code. Updated at 10:42 a.m.: Revised to include comment from the Texas Workforce Commission. Amanda Fries. Call: 800-939-6631. In just one day, 2.2 million people called the Texas Workforce Commission, or tried to call, each trying to file for unemployment after losing their jobs to a pandemic-driven financial meltdown. The Texas Workforce Commission (TWC) will soon outpace the total number of claims received in all of 2019.” “This unprecedented increase,” the TWC stated, “has led to long wait times, overwhelmed call centers and technical issues with the Unemployment Benefit Services portal. The extra support is still in place today. ... TWC operations coordinator with the North Texas TWC Telecenter. Labor department says phone call required for unemployment. Log on … Hundreds of thousands of desperate, frightened human beings in Texas are calling the Texas Workforce Commission’s hotline, looking for help getting unemployment … He would try to call some days and could not even get in the queue to wait on hold. Inundated by millions of Texans trying to file claims for unemployment benefits, the Texas Workforce Commission has added four external call centers and … Callers to the unemployment phone line may still wait an hour or more to get someone. A Guide to Navigating the Texas Unemployment System During the Coronavirus Pandemic ... Business hours are 7 a.m. to 7 p.m. Central time daily. In the last 19 days, the Texas Workforce Commission has helped over half a million people file for unemployment benefits, and if we continue at this … At the time, the TWC had turned one of its eight call centers into a center to direct call unemployed Texans who were unable to get through on the agency’s toll-free line.